![\"flower-kronau](\"https:\/\/www.kronau.si\/wp-content\/uploads\/2014\/03\/flower-kronau-hiske.png\")
\u00a0 General conditions<\/h2>\n[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” _builder_version=”4.16″ background_color=”#faf4e8″ custom_padding_tablet=”50px|0|50px|0″ custom_padding_phone=”” transparent_background=”off” padding_mobile=”off” global_colors_info=”{}”][et_pb_row padding_mobile=”off” column_padding_mobile=”on” admin_label=”row” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Text – Vse potrebne informacije flower-kronau hiske Splo\u0161ni pogoji” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” module_alignment=”center” border_style=”solid” global_colors_info=”{}”]<\/p>\n
\u00a0 General conditions<\/h2>\n[\/et_pb_text][et_pb_divider show_divider=”off” disabled_on=”on|on|off” _builder_version=”4.16″ height=”5px” hide_on_mobile=”on” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row padding_mobile=”on” column_padding_mobile=”on” _builder_version=”4.16″ background_color=”#ffffff” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”|||” custom_padding=”30px|30px|30px|86px” use_custom_width=”on” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ background_color=”#ffffff” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Text – Kronau Chalet Resort” _builder_version=”4.24.0″ text_font_size=”14px” background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”] Kronau Chalet Resort<\/strong> \u2013 our small estate \u2013 a private property with summer houses and land for rent. It is managed by DEJAN KO\u0160IR S.P., a company registered with all the necessary local and state institutions of the Republic of Slovenia for the performance of activities with all permits and responsibility.[\/et_pb_text][et_pb_divider show_divider=”off” disabled_on=”on|on|off” _builder_version=”4.16″ height=”5px” hide_on_mobile=”on” global_colors_info=”{}”][\/et_pb_divider][et_pb_text admin_label=”Text – Dogovor” _builder_version=”4.16″ text_font_size=”14px” background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”]<\/p>\n Agreement<\/strong><\/span><\/span><\/p>\n The basic information<\/strong>\u00a0and\u00a0general conditions<\/strong>\u00a0are the\u00a0basis\u00a0<\/strong>for the rental of our holiday units. This\u00a0general document<\/strong>, which includes the conditions, definitions, warnings and mutual obligations, is accepted by us as the lessor and you as the lessee as an agreement<\/strong> to be applied in case of disputes as the\u00a0basis<\/strong>\u00a0for resolving them.<\/p>\n We kindly ask you to read it carefully before confirming<\/strong>\u00a0your\u00a0booking<\/strong>, thus ensuring and acknowledging that you understand the\u00a0rental<\/strong> of the holiday estate and what to expect.<\/p>\n Eventual legal disputes shall be resolved at the District Court of Jesenice, Slovenia. BASIC INFORMATION<\/strong><\/span><\/p>\n Essential definitions<\/strong><\/span><\/p>\n \u00bbUS\u00ab\u00a0<\/strong>Kronau Chalet Resort, manager of DEJAN KO\u0160IR S.P. ( tax ID SI52916022 ), Kranjska Gora, Slovenija (lessor), person responsible Dejan Ko\u0161ir (nationality: RS).<\/p>\n \u00bbYOU\u00ab\u00a0<\/strong>person indicated on the booking form or\u00a0main person<\/strong> who shall be fully liable for the “entire group” and full rental period.<\/p>\n \u00bbRENTAL PERIOD\u00ab<\/strong>\u00a0is the\u00a0time of rental<\/strong> starting upon the property being handed over (check-in) from 4:00 PM on the agreed date and ending at 10:00 AM (check-out) on the agreed end date.<\/p>\n \u00bbPROPERTY RENTAL\u00ab\u00a0<\/strong>– we rent the property\/building and you take it over for use with responsibility.<\/p>\n \u00bbBOOKING\u00ab<\/strong>\u00a0is the\u00a0advance lease<\/strong>\u00a0of a certain unit\/property for a certain period of time. This means that we will close a certain unit on the market for a certain period of time just for you and thus halt the sale. All further enquiries for this period will be dismissed.<\/p>\n When is the booking confirmed? See under:\u00a0booking procedures<\/strong>.<\/p>\n ATTENTION:<\/em>\u00a0The rental price does not include eventual unintentionally or intentionally caused damage.\u00a0 See:\u00a0Security<\/strong>\u00a0under\u00a0General conditions<\/strong>.<\/p>\n \u00bbNO BOOKING\u00ab<\/strong>\u00a0or\u00a0\u00bbLAST MINUTE\u00ab\u00a0<\/strong>lease \u00bbfrom one day to the other\u00ab is possible if you contact us one day before the planned arrival. In case of vacancy we will properly prepare the offered unit to you and rent it for the agreed period of time (prior phone call or oral agreement) or immediately if there are vacancies and if we are ready to rent the property right away and in adequate condition.[\/et_pb_text][et_pb_divider show_divider=”off” disabled_on=”on|on|off” _builder_version=”4.16″ height=”5px” hide_on_mobile=”on” global_colors_info=”{}”][\/et_pb_divider][et_pb_text admin_label=”Text – Osnovne informacije – Kako do rezervacije” _builder_version=”4.16″ text_font_size=”14px” background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”]How to book?<\/strong><\/span><\/p>\n We suggest that you visit our web page in detail, which provides all the necessary information for you to make the\u00a0right decision<\/strong>.<\/p>\n There are 3 ways to book the rental of our units. In all three cases it is necessary to understand and accept this general document<\/strong>, as specified in the introduction.<\/p>\n [\/et_pb_text][et_pb_divider show_divider=”off” disabled_on=”on|on|off” _builder_version=”4.16″ height=”5px” hide_on_mobile=”on” global_colors_info=”{}”][\/et_pb_divider][et_pb_text admin_label=”Text – Osnovne informacije – Kako lahko pla\u010dam” _builder_version=”4.24.0″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” border_style=”solid” global_colors_info=”{}”]How to pay?<\/strong><\/p>\n We offer 3 payment methods:<\/p>\n Cash\u00a0<\/strong>\u2013 we accept all payments on the departure date (remaining amount, tourist tax or full rental payment in case of “LAST MINUTE” option) only in cash.[\/et_pb_text][et_pb_divider show_divider=”off” disabled_on=”on|on|off” _builder_version=”4.16″ height=”5px” hide_on_mobile=”on” global_colors_info=”{}”][\/et_pb_divider][et_pb_text admin_label=”Text – Osnovne informacije – Kaj dobite pri nas in na\u0161a (ne) odgovornost” _builder_version=”4.16″ text_font_size=”14px” background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”]What do you get from us and our (non-)liability<\/strong><\/p>\n We will hand over to you a clean, tidy and well-maintained building, in the middle to high category range. All the equipment, furniture and appliances are\u00a0of good quality and higher price range.<\/strong><\/p>\n [\/et_pb_text][et_pb_divider show_divider=”off” disabled_on=”on|on|off” _builder_version=”4.16″ height=”5px” hide_on_mobile=”on” global_colors_info=”{}”][\/et_pb_divider][et_pb_text admin_label=”Text – Va\u0161a odgovornost” _builder_version=”4.16″ text_font_size=”14px” background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”]Your responsibility<\/strong><\/p>\n The buyer\u00a0rents<\/strong>\u00a0and thus obtains the use of the building of 1st category for a determined period of time.<\/p>\n [\/et_pb_text][et_pb_divider show_divider=”off” disabled_on=”on|on|off” _builder_version=”4.16″ height=”5px” hide_on_mobile=”on” global_colors_info=”{}”][\/et_pb_divider][et_pb_image src=”https:\/\/www.kronau.si\/wp-content\/uploads\/2014\/03\/test.png” align=”center” align_tablet=”center” align_phone=”center” align_last_edited=”on|desktop” _builder_version=”4.16″ animation_style=”slide” animation_direction=”left” animation_duration=”500ms” animation_intensity_slide=”10%” sticky=”off” global_colors_info=”{}”][\/et_pb_image][et_pb_divider show_divider=”off” disabled_on=”on|on|off” _builder_version=”4.16″ height=”5px” hide_on_mobile=”on” global_colors_info=”{}”][\/et_pb_divider][et_pb_text admin_label=”Text – SPLO\u0160NI POGOJI – Cene in dopla\u010dila” _builder_version=”4.24.0″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” border_style=”solid” global_colors_info=”{}”]<\/p>\n GENERAL CONDITIONS<\/strong><\/p>\n <\/p>\n Prices and surcharges<\/strong><\/p>\n PRICES<\/strong>\u00a0of our price lists are expressed in EUR (\u20ac) and are VAT inclusive (9.5%).<\/strong> The local tourist tax (\u20ac 2.50 for persons over 18 and \u20ac 1.25 for persons between 7\u201318, per person per night) is not included in the rental price<\/strong>, neither are other services.<\/p>\n ATTENTION:<\/strong>\u00a0<\/em>In addition to a possible different price we would like to warn you about eventual additional conditions of these providers when booking!<\/p>\n SURCHARGES<\/strong><\/p>\n [\/et_pb_text][et_pb_divider show_divider=”off” disabled_on=”on|on|off” _builder_version=”4.16″ height=”5px” hide_on_mobile=”on” global_colors_info=”{}”][\/et_pb_divider][et_pb_text admin_label=”Text – POGOJI PLA\u010cILA ZA REZERVACIJO” _builder_version=”4.24.0″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” hover_enabled=”0″ border_style=”solid” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n Booking payment condition<\/strong><\/p>\n By booking in this manner you will be immediately charged via our system (your credit card) for the entire amount (100%<\/strong>). You will pay the tourist tax on the day of departure in cash.<\/p>\n After your booking or alternative offer being confirmed, you will receive our confirmation\/temporary booking and the 1st IBAN invoice<\/strong>\u00a0for advance payment in the amount of\u00a050%<\/strong> of the final rental price with the payment deadline of 5 business days. After the payment being carried out (when funds arrive on our account), you will receive our official payment and booking confirmation.\u00a0 5\u00a0weeks before your arrival we will send you\u00a0a 2nd IBAN\u00a0invoice<\/strong>\u00a0for advance payment in the amount of\u00a020%<\/strong>\u00a0(or 50% if the guest wishes to pay for everything via bank transfer in order to avoid paying the last 30% in cash on the day of departure) to be paid up to 4 weeks before arrival. ATTENTION:<\/em>\u00a0We consider your failure to pay the amount (unless otherwise agreed) within the specified\/agreed period of time as your cancellation. From this point on your booking will be VOID. See the\u00a0cancellation policy <\/strong>below.<\/p>\n For bookings within 4 weeks before arrival we issue only one IBAN invoice<\/strong>\u00a0for advance payment in the amount of\u00a070%<\/strong>\u00a0of the final rental price. The difference and the local tourist tax is to be paid on the day of departure in cash by receiving the final invoice.<\/p>\n You will pay the full final amount (100%<\/strong>) as agreed plus tourist tax on the day of departure in cash.<\/p>\n [\/et_pb_text][et_pb_divider show_divider=”off” disabled_on=”on|on|off” _builder_version=”4.16″ height=”5px” hide_on_mobile=”on” global_colors_info=”{}”][\/et_pb_divider][et_pb_text admin_label=”Text – SPLO\u0160NI POGOJI – Var\u0161\u010dina” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” border_style=”solid” global_colors_info=”{}”]Security deposit<\/strong><\/p>\n Currently, we do not charge in advance or deposit certain amounts in case of damage suffered, however, we will charge you for (major) damage caused intentionally or unintentionally to our property. The property is not insured for your actions, for which you assume full responsibility (the prices of damaged items may be higher than their purchase prices). Cancellation policy<\/strong><\/p>\n By booking for a determined period of time the unit closes on the market<\/strong>, consequently all other enquiries will be rejected or potential bookings of other clients\/guests cannot be realised positively for us. In case you are not sure in the final purchase or “lease of the date” you may try the “last-minute” option and call us a day or two before the planned arrival or you may insure yourself appropriately.<\/p>\n If\/when<\/strong>\u00a0the\u00a02nd IBAN invoice<\/strong> for the advance payment was issued and the\u00a0payment obligation was not settled<\/strong>\u00a0by the payment date, we will notify you accordingly\u00a0<\/strong>and prompt you to do so by the new payment date. Should you still fail to fulfil your payment obligation (unless specially or otherwise agreed; delay due to third party), we will consider this as your cancellation<\/strong>. From this point on your booking will be VOID.<\/p>\n ATTENTION:\u00a0<\/em>If the 2nd IBAN invoice for the advance payment\u00a0was not issued<\/strong>, the difference up to the final amount, as per the confirmed offer, is to be paid together with the tourist tax on the day of departure.<\/p>\n Later arrivals\u00a0<\/strong>or\u00a0early departures<\/strong>\u00a0(unless agreed otherwise) as booked due to reasons specified in the introduction\u00a0do not change the final price<\/strong>.<\/p>\n When\/if there is not arrival<\/strong>\u00a0on the booked day of arrival (unless otherwise agreed in advance),\u00a0we have the right to offer the property<\/strong>\u00a0on the following day. A final invoice will be issued (no-show) with already included funds, taxes and without the tourist tax. In this case the client will not have the right<\/strong> to any\u00a0refund<\/strong>\u00a0or\u00a0redemption<\/strong>\u00a0of already paid funds.<\/p>\n In case of\u00a0any cancellation<\/strong>\u00a0(in writing or automatic, if the payment obligations are not fulfilled), the already paid funds will be\u00a0retained<\/strong>\u00a0and will\u00a0not be reimbursed<\/strong>.<\/p>\n Any (only) written cancellation will be assessed in accordance with our cancellation policy and rules describe herein.<\/p>\n You may redeem paid-up funds<\/strong> (only if justified and as specified below,\u00a0if\u2026<\/strong>) in the second, agreed period of time, in accordance with our availability and ability,\u00a0if:<\/p>\n We will try to the best of our abilities to make this rental period available on the market again. Should we be successful to make this rental period (“your “leased date”)\u00a0available again<\/strong> by additional advertising, etc., you will have the right to a refund of your paid funds.\u00a0 We will inform you about the situation immediately, when\/if we successfully rent the period or part of it. In case of an unsuccessful re-rental we do not refund any funds.<\/p>\n ATTENTION:\u00a0<\/em>The amount of the funds may be reduced by “out-of-pocket” costs ( 50\u20ac ), various expenses that we could incur due to searching for alternative guests, including any additional costs of advertising, possible discounts for late booking and any reduced rental payment for a shorter reservation in this period.<\/p>\n In case\u00a0of our cancellation<\/strong>\u00a0(extraordinary situation when due to specific and particular circumstances we are unable to provide you the agreed accommodation) we will immediately refund all the paid-up funds.<\/strong><\/p>\n ATTENTION:\u00a0<\/em>Extraordinary unexpected situations or special circumstances are, for example, earthquakes, floods, etc.<\/p>\n [\/et_pb_text][et_pb_divider show_divider=”off” disabled_on=”on|on|off” _builder_version=”4.16″ height=”5px” hide_on_mobile=”on” global_colors_info=”{}”][\/et_pb_divider][et_pb_text admin_label=”Text – SPLO\u0160NI POGOJI – Zavarovanje” _builder_version=”4.16″ text_font_size=”14px” background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”]Insurance<\/strong><\/p>\n We recommend that you get comprehensive travel insurance, including the cancellation coverage, insurance of personal effects and public responsibility.
\n[\/et_pb_text][et_pb_divider show_divider=”off” disabled_on=”on|on|off” _builder_version=”4.16″ height=”5px” hide_on_mobile=”on” global_colors_info=”{}”][\/et_pb_divider][et_pb_image src=”https:\/\/www.kronau.si\/wp-content\/uploads\/2014\/03\/test.png” align=”center” align_tablet=”center” align_phone=”center” align_last_edited=”on|desktop” _builder_version=”4.16″ animation_style=”slide” animation_direction=”left” animation_duration=”500ms” animation_intensity_slide=”10%” sticky=”off” global_colors_info=”{}”][\/et_pb_image][et_pb_divider show_divider=”off” disabled_on=”on|on|off” _builder_version=”4.16″ height=”5px” hide_on_mobile=”on” global_colors_info=”{}”][\/et_pb_divider][et_pb_text admin_label=”Text – Osnovne informacije – Bistvene opredelitve” _builder_version=”4.24.0″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” border_style=”solid” global_colors_info=”{}”]<\/p>\n\n
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\nWhen you select the option\u00a0BOOKING ENQUIRY<\/u>\u00a0you will follow a predefined\u00a0procedure<\/u>\u00a0<\/strong>and receive the IBAN invoice or 2 invoices for advance payment, which is the basis for your bank transfer\/payment to the account of our company DEJAN KO\u0160IR s.p. with all legitimacy.
\nIn this option we accept\/perform CC payments (card payments) only exceptionally, in case of your express wish or only option. During a phone conversation we will\u00a0explain the payment procedure<\/strong>\u00a0to you and send you the \u00bbCC payment form\u00ab for you to fill out. Should you select this option, an additional 3% will be charged to the agreed amount. After having received the filled-out form with your information we will charge your credit card after the procedure being completed.<\/li>\n
\nATTENTION:<\/em>\u00a0Read carefully\u00a0all the conditions<\/strong>\u00a0(payment, cancellation and other) for making this type of (BOOK NOW) booking.<\/li>\n<\/ul>\n\n
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You pay the final\u00a030%<\/strong> + local tourist tax \u20ac 2.50\/1.25 or only local tourist tax on the day of departure by receiving the original final invoices (cash only).<\/p>\n\n
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